Pista Works Logo

Pista Works

  • Products
  • About
  • Contact

Privacy Policy

Last Updated: December 1, 2025

Pista Works LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, mobile applications, and services (collectively, the "Services"), including Reflectial and Break and Merge 2048.

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • Register for an account
  • Use our applications and services
  • Contact us for customer support
  • Subscribe to newsletters or marketing communications
  • Participate in surveys or promotions

This information may include:

  • Account Information: Name, email address, username, and password
  • Profile Information: Optional profile details you choose to provide
  • User Content: Journal entries, mood data, notes, and other content you create (for Reflectial)
  • Game Data: Gameplay statistics, progress, and achievements (for Break and Merge 2048)
  • Communication Data: Messages, feedback, and support inquiries

1.2 Information Collected Automatically

When you access our Services, we may automatically collect certain information, including:

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Information: App features used, time spent, interaction data
  • Log Data: IP address, browser type, access times, pages viewed
  • Analytics Data: App performance, crash reports, and usage patterns

1.3 Information from Third Parties

We may receive information from third-party services you use to access our Services, such as:

  • Social media platforms (if you choose to connect your account)
  • Authentication services
  • Analytics providers

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Maintain Our Services

  • Create and manage your account
  • Process your requests and transactions
  • Provide customer support
  • Store and sync your data across devices

2.2 To Improve Our Services

  • Analyze usage patterns and trends
  • Develop new features and functionality
  • Conduct research and analytics
  • Monitor and improve app performance

2.3 To Provide AI-Powered Features

  • Generate mood insights and suggestions (Reflectial)
  • Provide personalized recommendations
  • Auto-categorize and tag content
  • Detect emotional patterns

2.4 To Communicate With You

  • Send service-related notifications
  • Respond to your inquiries
  • Send updates about our products (with your consent)
  • Provide customer support

2.5 For Security and Legal Compliance

  • Protect against fraud and abuse
  • Enforce our Terms of Service
  • Comply with legal obligations
  • Protect our rights and property

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, customer service, email delivery, and payment processing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 AI Processing

For Reflectial's AI-powered features, we may use third-party AI services to analyze your content and provide insights. Your data is processed securely and these providers are bound by strict confidentiality agreements.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

3.4 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the acquiring entity.

3.5 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Bank-level encryption for data in transit and at rest
  • Row-level security for database access
  • Regular security audits and updates
  • Access controls and authentication requirements
  • Secure data centers and infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a portable format.

6.2 Correction

You have the right to request that we correct inaccurate or incomplete information.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

6.4 Opt-Out

You can opt out of receiving marketing communications from us at any time.

6.5 Do Not Sell My Personal Information

We do not sell personal information. If this practice changes, we will update this policy and provide appropriate opt-out mechanisms.

To exercise any of these rights, please contact us at Enable JavaScript to view email.

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.

9. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we may provide additional notice (such as an email notification or prominent notice within our Services).

Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to delete personal information
  • Right to equal service and price

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Pista Works LLC
1209 Mountain Road Pl NE, Suite N
Albuquerque, NM 87110
United States

Email: Enable JavaScript to view email

Pista Works Logo

Pista Works

Health & joy through technology

Products

  • Reflectial
  • Break and Merge 2048

Company

  • About
  • Contact
  • Privacy Policy
  • Terms of Service

Contact

  • Enable JavaScript to view email
  • Albuquerque, NM

© 2025 Pista Works LLC. All rights reserved.